woman with a broken down car

Booking a Cadillac service appointment with the team of certified experts at Fields Cadillac St. Augustine is the first step toward keeping your luxury car running at its best. A little bit of preparation before your service appointment can make the entire process at our dealership go smoother and more efficient for everybody. By taking a few minutes to organize yourself, you can help our technicians diagnose issues faster and get you back on the road sooner.

Gather Your Essential Documents

Before you even leave your house, make sure that you have all the necessary paperwork readily available in your vehicle. This includes:

  • Current driver’s license
  • Vehicle registration
  • Proof of insurance

If you have maintenance records from other shops, bringing those along can also provide our technicians with a clear picture of your vehicle’s care history.

Clear Out Personal Items

While you do not need to detail your car before a visit, taking a moment to declutter the interior is a courtesy to our service team. Remove heavy items from the trunk if you need tire or suspension work, and clear out personal items like gym bags, children’s toys, or phone chargers from the back seat. A tidy cabin allows us to easily access necessary components such as an air filter or diagnostic ports.

Document Specific Symptoms

If you are bringing in your car for a repair rather than a routine inspection, write down a list of specific symptoms that you are experiencing. Be as specific as possible; take note of what you hear, feel, or smell, and note when the issue occurs, such as when braking or accelerating.

Schedule Your Cadillac Service Appointment in St. Augustine, FL

Are you ready to get your Cadillac back into top condition? Contact the team at Fields Cadillac St. Augustine today to schedule your next service appointment.

Categories: Service

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